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Fulfillment

We have fulfillment centers all over the world, where people can work with some of the most advanced technology in the industry. We stay true to our purpose of empowering people, helping them enhance their happiness and wellbeing while they take advantage of endless opportunities to grow. 

Departments

​​​​​​​Fulfillment - Hourly

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Equipment Operator

Under general supervision, our Equipment Operators operate a variety of equipment utilized in a warehouse environment. They will also have a basic understanding of current Good Manufacturing Practices (cGMPs) and equipment safety guards. 
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Material Handler

Under general supervision, our Material Handlers prepare, process, and move merchandise productively and accurately. They work independently but can also be part of a team, and they move between job functions whenever needed. They will also have a basic understanding of current Good Manufacturing Practices (cGMPs).   
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Inventory Control

Under general supervision, the Material Handlers - Inventory are responsible for maintaining accurate records of all inventories and handling all paperwork, following the procedures to meet this goal. They verify all orders received and shipped, to ensure that the orders are properly accounted for. The Material Handlers – Inventory will have a basic understanding of current Good Manufacturing Practices (cGMPs), safety, and inventory procedures.
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Quality Control Inspector

The Quality Control Inspectors are responsible for receiving, in-process, and shipping visual inspection verifications to meet or exceed current Good Manufacturing Practices cGMP. As iHerb is regulated by the Food and Drug Administration (FDA), the QC Inspectors must be able to provide documented evidence of the operations process during an FDA audit.

Fulfillment - Maintenance and Robotics

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Robotics & Maintenance

Our Robotics team implements, tests, and improves electric automation systems within our fulfillment centers. The team uses software and testing equipment to diagnose and solve issues in order to generate an increase in quality, efficiency, and volume.

Fulfillment - Leadership

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Lead

The Warehouse Department Leads lead departments to meet daily requirements, meet business goals, and pursue continuous improvements. They practice safety awareness, order consolidation, picking, packing, replenishment, shipping, receiving, inventorying, and re-warehousing.
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Supervisor

The Warehouse Department Supervisors provide leadership and direction in a high volume outbound, B2C small parcel environment. They also supervise and coordinate the activities of team members concerned with picking, packing, shipping, receiving, and fulfillment as it relates to preparing it for same-day shipping both nationally and internationally via expedited carrier services. 
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Manager

The Warehouse Operations Managers are responsible for the overall safety, security, and operational performance of either the CA or KY Distribution Center. They have the opportunity to make a real impact on the business through the strategic and tactical direction of the B2C fulfillment center. 

Real Estate/Construction/Facilities

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Real Estate and Facilities

Our Real Estate and Facilities team plans and directs all activities relating to the acquisition or leasing of land and structures for our operations. The team is tasked with supplier selection and setting favorable terms and long-term contracts for the purchase and procurement of goods, services, and supplies.
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