What we offer

At iHerb, our people are at the heart of the business. That’s why we make sure we are building an enriching environment with plenty of opportunities, so they can become the best version of themselves.

Career Development

At iHerb, you’ll be provided with exciting projects that will challenge you, and opportunities to learn new skills. We give our people the autonomy to take ownership of projects and bring them to life, with a support system in place to encourage innovation and the ability to drive forward-thinking strategies.

Perks And Benefits

Making sure our people feel recognized and taken care of is a priority for us. Here are some of the perks and benefits we offer, to help make sure you can be at your best and thrive, both inside and outside of work.

US-based benefits are seen below. For our International team members, you may be eligible for benefits depending on the country where you are employed. Talent Acquisition Partners and local HR Representitives will go over the benefits you are eligible for.

Medical/RX

We offer two medical plan options through Blue Shield of CA and pay 100% of the plan premiums. That means you pay no medical plan costs out of your paycheck.

Dental

Good dental care is important, and contributes to your overall health. Our dental plans, through Cigna, are designed to help you maintain a healthy smile through regular dental care and fix any problems as soon as they occur.

Vision

The vision plan covers you and your covered dependents for routine eye exams, frames, and lenses or contacts. Additional discounts and savings may be available for sunglasses, lens options, and laser vision correction.

Life & AD&D

Basic Life and Accidental Death & Dismemberment (AD&D)
Life insurance helps provide security and protects your loved ones if the worst were to happen. With us, you automatically receive Basic Life and AD&D coverage in the amount of $50,000 (subject to reduction based on age). This coverage is provided at no cost to you.

FSA

Flexible Spending Accounts (FSAs) allow you to set aside pre-tax dollars to pay for eligible health and dependent care expenses. Each year, you have to elect the annual amount you want to contribute to one or both accounts. Your contributions will be deducted pre-tax from your paycheck, which can help reduce your taxable income.

401(k)

Contributing to a 401(k) is one of the best ways to prepare yourself for a great retirement and a secure future. You can typically enroll after your first paycheck for hourly team members, or after your second paycheck for salaried team members.

EAP

When you need a helping hand, our Team Member Assistance Program, through Cigna, offers value-added programs and services at no cost to you. This confidential service is available to you and your family members to help with life’s many challenges including grief, stress, marital or family challenges, and more.

Telemedicine

Feeling under the weather? Free telemedicine services save you money while giving you control of when and where you access care services. Teladoc’s virtual visits give you direct access to a licensed medical professional who can treat common conditions, such as allergies, cold or flu symptoms, earaches, rashes, pink eye, sinus infections, and more.

Contacts & Resources

Looking for additional information regarding your benefits? Please reach out to the contacts below.

Cigna Employee Assistance Program
877-622-4327
myCigna.com
Employer ID: iherb

TouchCare Advocacy Service
866-486-8242
assist@touchcare.com

www.touchcare.com